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Re: Reporting & Analytics Technology Recommendations?
As we're having our own leading analytics tools we're using our tools. But to comment on the second half of your question: We have seen in the last years an important 'best practice', that we're usin…3 -
Re: Customers moving from Phone to Chat... whatsapp?
Regarding Whatsapp I understood that the main challenge when using Whatsapp in business is GDPR: According to the GDPR rules any client can request which data a company has stored, as well request to…1 -
Re: Community Introductions
Great idea to build this exchange. Looking forward to the exchange of questions and answers1 -
Re: Product Offers & Pricing in a Post Covid-19 World
I think it would be usefule to see examples of somebody in the community who did it, and ideally somebody who can confirm that it worked1 -
Re: Team Roles & Responsibilities
I have seen in my career based on IBMs acquisitons companies that separated both roles, but I have also seen a large company that did run with small teams where all members where able to do analysis,…1